Broken LCD display!

fotoinajuicebox

Hello! I'm Pat!

So, I bought a set of 2 Cactus V6s from a friend, but one of them has a broken LCD display. Now, being that I am not the original owner, I am still able to send it in for repair without warranty? If so, where do I pay for it?

Thank you for your time!

Antonio

Hello Pat,

The warranty is for one year. if you don't have the original receipt or if the product is over the warranty period repair fee is USD 15 and a replacement LCD is USD 10.

If you decide to send it back, you may send your V6 in a bubble jiffy bag and it should give it sufficient protection. Here's the address:

Harvest One Ltd.
11A, Block 2, Koon Wah Mirror Factory (6th) Industrial Building,
7-9 Ho Tin Street, Tuen Mun,
New Territories,
HONG KONG

Thank you.

Maynagashev

Same problem, broken LCD display, warranty period expired, and I lost original receipt. Want to repair.

If I decide send trigger back, what else should I put in the parcel? Any notes, return address? How to pay for the work?

Antonio

Hello @Maynagashev, I am sorry to hear about this.

You can pay your repair and shipping fees via PayPal.

Yes a return address would be appreciated. Please also jot down your email address and phone number as Hongkong Post's E-express registered airmail service needs them too.

FYI the LCD on the V6 is USD 10 and repair fee is USD 15.

Thank you!