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Replacement locking ring

Garym5Garym5
in V6 Questions
Hi Ray

As per discussion on instagram - The replacement of the locking ring on the V6/V6II issue.

I have two V6's that are out of warranty but would love to be able to get the locking ring switched around.

Can you let me know how much this would cost if I airmailed them back to you to be fitted?

I usually don't even lock the V6 which obviously isn't practical when in use.

Regards

Gary
www.flickr.com/reactivestills

Comments

  • AntonioAntonio
    Hi there, Gary.

    To replace the new locking ring, you will need to send it back and pay $15 service fee plus $9 return shipping fee (Ireland).

    Please send your two units in a bubble jiffy bag without original packgaging box to reduce your return shipping fee.

    Here's the address:

    Harvest One Ltd.
    11D, Block 2, Koon Wah Mirror Factory (6th) Industrial Building,
    7-9 Ho Tin Street, Tuen Mun,
    New Territories,
    HONG KONG

    Thank you.
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
  • Garym5Garym5
    edited March 2017
    Hi Antonio

    How do I pay you guys? Also are they ready to be fitted or are you waiting on parts being made?

    Thanks

    Gary
    www.flickr.com/reactivestills
  • AntonioAntonio
    Hey Gary, we have them ready in stock.

    You may send payment to our PayPal: payment@cactus-image.com.

    Thank you!
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
  • Garym5Garym5
    Hi Antonio

    That's great I'll get them in the post today.

    I can pay when you receive them?

    Regards

    Gary
    www.flickr.com/reactivestills
  • Garym5Garym5
    Hi Antonio - I have just sent the two units via registered post. Please let me know when they arrive so I can arrange payment via PayPal

    Regards

    Gary Martin
    www.flickr.com/reactivestills
  • AntonioAntonio
    ... I have just sent the two units via registered post. Please let me know when they arrive so I can arrange payment via PayPal
    Great! I will let you know when the package arrives.

    Thank you.
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
  • Garym5Garym5
    Cheers!
    www.flickr.com/reactivestills
  • Garym5Garym5
    Hi Antonio

    I see that the V6's have been received in HK

    Can you please contact me when you need payment and when they are ready to send back

    Regards

    Gary
    www.flickr.com/reactivestills
  • AntonioAntonio
    Thanks Gary. The package has not arrived yet but will keep you posted.

    Cheers!
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
  • Garym5Garym5
    Hi Antonio, I checked the tracking and it's says delivered
    www.flickr.com/reactivestills
  • AntonioAntonio
    Hi Gary,
    ... I checked the tracking and it's says delivered
    You're right.

    I did not get up to walk around to check - have now passed your units to technical team for service.

    I will let you know when they are ready to ship and you can process the payment then.

    Cheers!
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
  • Garym5Garym5
    Cheers Antonio.

    Gary
    www.flickr.com/reactivestills
  • AntonioAntonio
    Job completed!  We will ship them back to you this Friday.
    You may proceed with the payment.
    Cheers!
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
  • Garym5Garym5
    What's the address for PayPal and exactly how much please
    www.flickr.com/reactivestills
  • Garym5Garym5
    Sorry. I've sent the payment there now and also added my return addresss just incase.

    Please send on any tracking information if any

    Thanks for that!

    Gary
    www.flickr.com/reactivestills
  • AntonioAntonio
    Confirmed payment. We will process shipment accordingly.

    Thank you for your prompt responses
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
  • Garym5Garym5
    ;)
    www.flickr.com/reactivestills
  • Garym5Garym5
    Hi - Just wondering is there any tracking info on that shipment?
    www.flickr.com/reactivestills
  • AntonioAntonio
    Sent you a PM. ;)
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
  • AntonioAntonio
    Hi - Just wondering is there any tracking info on that shipment?
    Hey Gary, I still haven't heard back from you.

    If you received the FedEx package please let us know.

    Thanks!

    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
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