Firmware Updater Ver1.11 Not Detecting Device

taomeister · August 2014

I followed the directions for the update by disconnecting batteries on my V6, connecting the USB mini-B cable to the unit, and switching it to RX / TX while holding down the menu button.

The V6 unit flashes red and the computer sees it as 'Cactus V6' in the hardware Device Manager (with a caution / no drivers flag), however the firmware updater cannot detect it (Status: No device connected), regardless of if I reset the computer, plug it in / out again, or run the firmware updater in Admin mode.

Any help / suggestions? Is the flashing red lights normal on the V6 unit? Running Windows 8.1 if that helps.
Attached a screenshot of the updater.

Class A · August 2014

It seems like the driver installation did not work.

Installing the drivers on Windows 8 is unfortunately a bit of a convoluted process due to Microsoft's insistence on digitally signed drivers.

Did you follow all the steps explained in the FAQ entry "How can I install Cactus V6 firmware updater on Windows 8?"?

taomeister · August 2014

Ah, thanks that fixed the problem. I was busy so I didn't bother to read the instructions (d'oh) and the updater itself made no mention of that step / workaround during install / after the install. I hope the future OSX version (if you develop one) wouldn't have this issue.

In the meanwhile, thanks, fixed!

Antonio · October 2014

Hey peeps, I bumped into a video made by Dyeless on installing the Updater on a Windows 8 machine. In case anyone else is having a problem they can also check out the tutorial here:

Thanks Dyeless for sharing!

torbo666 · December 2014

Hello,

i have the same Problem with Windows 7. Do you also have any solution for that? It worked in the past, now i have V1.0.185 installed on the triggers.

Kind regards,

Torben

raychan · December 2014

Hello Torbo666,

May I help?

Have you got a chance to use another USB to mini USB cable? In case you are using USB cable from battery pack, it may not work with PC because it is not designed for data transfer. Another way is to install the firmware updater on other PCs. I use Win 7 also, but I didn't find problem installing it on Win 7.

Hope that helps.

Carllongdriver · December 2014

Hi

I was having the same problem with windows 7 using Firmware
Updater Ver1.11, No device connected! I’ve just tried another Mini USB cable
and the Updater worked fine, It recognised my V6 and let me update to the
latest Firmware!

Thanks raychan! J

torbo666 · December 2014

Raychan, you are my Hero! Problem is solved, was the wrong cable.

Kind regards and have a nice day!!!

raychan · December 2014

Excellent! I'm so happy to see the problem is solved nicely

Antonio · December 2014

FYI I see Dyeless posted an updated video for installing the Firmware Updater on Windows 8:

Thanks again Dyeless

Firmware Updater Ver1.11 Not Detecting Device

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